Frequently asked questions

Pricing, onboarding,
access and data

The questions developers, estate agents, solicitors and management companies ask before a demo. If yours is not here, ask us.

Getting started

What is Rylax?

Rylax builds property development and sales software. Rylax Pulse is the development and sales management system: every site, unit, enquiry, document and closing deadline on one live board. The Buyers Portal registers and qualifies buyers before release. The Resident Hub is the development's own site and residents' area after handover. Fabius is planning intelligence that watches every Irish planning authority for you. We also take on strategic business analysis and bespoke builds.

Who is Rylax built for?

Property developers and housebuilders, estate agents and new-homes sales teams, solicitors and conveyancers, and the owners' management companies and residents' associations that run an estate after handover. Pulse is built around the developer or the agent running the sale, with scoped access for everyone else so each party sees only their part. See the pages for developers, estate agents, solicitors and management companies.

How do I get started?

Request a demo. We do thirty minutes on the platform using your own developments, and tell you honestly whether it fits. If it does, you go through our onboarding portal, fill in your developments and team, and we handle the setup and the third parties from there.

Is there a minimum contract?

We usually start with a three-month pilot, long enough to see it working across a real portfolio before you commit further.

Pricing

How is Rylax priced?

Each product is priced on its own. Pulse is priced on the number of active units in your portfolio, the Buyers Portal on the developments you run it across, and the Resident Hub per development. There are no per-seat fees, so agents, solicitors and site teams can be given access without the bill going up. Most operations take all three, and we put that package together on enquiry.

What is included?

The platform, onboarding through our portal, training for your team until they are confident, data migration from your spreadsheets, in-platform support and ongoing updates.

Is there a free trial?

Not a self-serve one. Because we onboard your real developments and third parties, the pilot is the trial: a short fixed term on live data rather than a sandbox.

Onboarding

How long does onboarding take?

Hours, on our side. You fill in your developments and team in the onboarding portal and we set up the rest the same day, including inviting agents and solicitors on your behalf. Training then moves at your pace, remote or on site, until everyone can run it without thinking about it.

Do you migrate our existing data?

Yes. Send us the spreadsheets or CSV exports of your developments, units and enquiries and we load them, so you are not starting from an empty board.

Will we have someone to call?

Yes. Every customer has a named person at Rylax, and support is raised inside the platform where the problem is, not through a separate ticket address.

Estate agents, solicitors and third parties

Do estate agents and solicitors get access?

Yes, with scoped access. Each party carries their own role and organisation, and every screen and endpoint is limited to it. An agent sees their branch, their enquiries and the units they are responsible for. A solicitor sees the units they are instructed on, the Sales Advice Note, contract status and closing deadlines, and nothing else. Every action is timestamped and attributed.

What does an estate agent get from Pulse?

A new-homes CRM and sales-progression board for the developments they sell: enquiries captured at source and attributed to a unit, hot-buyer flags, the Buyers Portal's readiness score and documents against each buyer, and the legal pipeline from sale agreed to closed.

Can we bring buyers in from MyHome.ie and Daft.ie?

Portal integrations are available on the platform, alongside QR-code capture at the show house, the enquiries portal, CSV import and direct logging by agents. Talk to us about what you run today.

Management companies and residents' associations

What is the Resident Hub for an owners' management company?

The estate's own site and an approval-gated residents' area: the handover pack, manuals and warranties, how the home works, a trusted trades directory, a knowledge base, estate notices, a forum and group links. It is built for the developer at handover and then run by the OMC, residents' association or managing agent. In the UK, that is the residents' management company and its leaseholders.

Does the Resident Hub need Pulse?

No. Handover packs publish straight from Pulse when both are in use, but an existing estate, its management company or a residents' association can start with the handbook and residents' area alone. The hub is deployed per development, so it looks like the estate's own site rather than a portal with someone else's branding.

Fabius and planning

Is Fabius part of Pulse?

Fabius is its own product, in open alpha at fabius.ie, and won the TechIreland AI Challenge 2026. It watches every planning authority in the country, the Property Price Register and infrastructure data, and briefs you in plain language when something changes on your patch. Pulse's planning tracker and Land Watch use the same intelligence layer.

Security and data

Where is my data stored, and who owns it?

On Google Cloud infrastructure with encryption in transit and at rest, in a European region. Your data is yours: full ownership and visibility is a core principle, and we do not sell or share it. Read the privacy policy.

Is Rylax GDPR compliant?

Yes. We operate under the GDPR and the Irish Data Protection Act 2018, act as a data processor for the buyer and enquiry data our customers hold, and sign a Data Processing Agreement with every customer.

How is access controlled?

Role-based access with Firebase authentication and scoped role claims. Developers, agents, solicitors and site teams each see only what they need, and every action leaves an audit trail that can be exported.

Where we work

Do you work outside Ireland?

Rylax is based at Dogpatch Labs in Dublin and is deployed in Ireland and the United Arab Emirates today. We are available for global deployment, on site or remote, and time zone is not the obstacle.

Request a demo